Privacy Policy
Introduction
Welcome to Visual Voyage Creations (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.
Who We Are
Visual Voyage Creations is a creative and digital marketing agency based in the United Kingdom. For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), we are the data controller.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and company details.
- Technical Data: IP address, browser type, operating system, and other technical information collected via cookies.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Collect Information
We use different methods to collect data from and about you including:
- Direct Interactions: You may give us your personal details by filling in forms, subscribing to our services, or corresponding with us by post, phone, email, or otherwise.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide our services: To manage your account and provide you with the services you have requested.
- To manage our relationship with you: To notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.
- To improve our website and services: To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To market to you: To make suggestions and recommendations to you about goods or services that may be of interest to you.
Sharing Your Information
We may share your personal data with the following third parties:
- Service Providers: External third parties who provide IT and system administration services.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers.
- Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:
- Access: Request access to your personal data.
- Correction: Request correction of the personal data that we hold about you.
- Erasure: Request erasure of your personal data.
- Restriction: Request the restriction of processing of your personal data.
- Transfer: Request the transfer of your personal data.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at [email protected].
Changes to This Privacy Policy
We keep our privacy policy under regular review. This version was last updated on 27/06/2024. We may update this policy from time to time by posting a new version on our website.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please email us at: